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About the project

Molha is a E-scooter mobile app which provides you the scooters on rent through which you can travel to your nearby locations. This is a electric scooter which runs on battery and gives you a specific distance travel.

Design process

Discover

User Research User Interview Competitive analysis

Define

User Flow Information Architecture

Ideate

User personas

Design

Wireframes Hi-Fi Design

Testing

Feedback Conclusion

Netnography

Most common applications problems.

  • 1. We can’t see the charging percentage without going into the scooter details.
  • 2. My phone’s dead, the rental hasn’t stopped.
  • 3. Not more than one-scooter is rented.
  • 4. Support cannot be reached at the time of the problem.

Problem

Irregular parked scooters occupy city layout and pedestrian areas. If the phone runs out of charge the app is disconnected. Wages continue to rise. Helmets are required,

Solution

Shows parking space nearby on the app. Provide charging port for phone on scooter. Provide helmet access and amazing rewards for those who wear helmets.

User Interviews

I interviewed 6 people who use E-scooter rental apps.

The reward system in the app makes me happy and ongoing. Amazing rewards and fun to use.

I prefer E-scooter companies where I can charge my phone. It’s very helpful and keeps me going.

I had a problem once, but my money kept being spent until I reached out to the support system.

I don’t know how far can I go with the charge found on the scooter.

I’m having trouble looking at navigation and using the scooter at the same time.

The app sometimes takes much time to find e-scooters near me.

Customer Journey Map

Action
Doing
Pain
Feeling

Information Architecture

Registration Map Scooter Ride Menu
Phone number Menu Price End Payment
Email ID Scan QR Battery Pause Ride History
Navigation Scooter ID Speed Faq
Support Book Money How to use
Park Zone Route Distance Notification
Duration Reward

User Flow

Hi-Fi Wireframe

Brand design

01

color

Primary

#299A4B

Dark

#000000

Soft

#C2EAC8

02

Typography

Aa

Circular Std

Bold

Medium

Book

Hi-Fi Design

Splash / Onboard

Sign in / phone

Sign in with phone number

Verification / Email address

Verification with code and email address

Home / profile

Create your profile and get ready
for your first ride

QR Scan / Scooter Detail

KM information to go with the charge found
on the scooter. Quick route to reach
scooter location.

Paired / Unlocked device

Charge can be seen and device is ready
to ride after tapping unlock button.

Riding status

User can view map and riding status
along with time and KM of ride.

Payment / Coupon code

Payment method through cards and also
coupon code for discounts.

End ride / Take photo

To make sure that E-scooter is parked
safely user have to take a photo of it.

Scooter Details

The details of E-scooter and reviews of
customers can be viewed.

roll

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